Contact
Questions, orders or support — real people who know the product.
Response time
Typically 3–5 business days. Every inquiry is answered by a person.
Where we are
Made in Canada 🇨🇦
Serving Canada and the United States.
Ordering
Order online
Choose Standard or PRO, add a Power Kit or Solar Kit, and pay by credit card through secure Stripe checkout. You’ll get a confirmation email right away, and most orders ship within 3–5 business days.
Volume and commercial orders
Several units, or need an invoice? Email us your name, shipping address and quantities. We offer volume pricing for property managers, municipalities, farms and dealers, and invoices can be paid by Interac e-Transfer or wire transfer.
Common questions
Will FloatMASTER work for my application?
Send us your tank type, the distance to where the Receiver will sit, and what you want to monitor. We’ll tell you honestly whether it’s a good fit.
Can I get help installing it?
Yes. We have step-by-step guides and email support, and can walk you through the whole setup. Most people are set up in under an hour — see the Quick Start.
What can support help with?
Questions before you buy, installation and setup, troubleshooting and connectivity, and subscription, billing or account changes.
Do you ship outside Canada?
We mainly serve Canada and the United States. For other countries, contact us and we’ll discuss options.
Already a customer?
Check your tank on the dashboard, or find setup guides and troubleshooting on the Support page.